10.06.2011

GLOBE INTERNATIONAL ROAMING

Make the most of your Globe services whether you are traveling abroad or traveling in the Philippines!

Traveling Abroad?

With Globe’s Worldwidest Services you are guaranteed to enjoy affordable roaming rates and clear connections wherever you are in the world!

So for your added convenience while traveling, choose Globe as your roaming partner now.

Here's how:

Step 1: ACTIVATE your roaming while still in the Philippines

· Postpaid subscribers can call 211 (toll-free) via mobile.

· Prepaid clients can text GROAM ON <startdate mm/dd/yyyy> and send to 2884. Free of Charge.

Example: GROAM ON 06/01/2008


Step 2: For HELP while roaming, you can call our 24/7 Customer Service Hotline

· Postpaid subscribers can call +632.7301212 from your mobile (toll-free)

· Prepaid clients can call *131*6327301212# from your mobile (toll-free)


How to MAKE CALLS while roaming:

· Postpaid subscribers

Simply dial “+” + country code + area code (or operator code) + phone number.
Example: +6327301000 if landline or +639178000000 if mobile and press SEND.

· Prepaid clients

Dial *131* + country code + area code (or operator code) + phone number + # sign.
e.g. *131*6327301000# if landline or *131*639178000000# if mobile and press SEND.


How to SEND MESSAGES while roaming:

Use the International Number format when sending a message to someone: "+" + country code + mobile access number + mobile number.

Example: +639xxxxxxxxxx, and press SEND.


Tips while Roaming:

· Bring the phone manual with you while roaming.

· Make sure that your phone’s charger can operate at the power voltage in the countries you are visiting.

· The Message Center Number to be used while roaming should be +639170000130.

· Make sure that your GPRS settings are correct to enjoy seamless data browsing in foreign countries where GPRS Roaming is available. You may call Globe Customer Service for more information.

· Most phones are set to Automatic Network Selection, which means that it will automatically pick up the network of your visited country. If you are unable to get a signal immediately, turn off your phone and on again so that it can refresh and pick up the signal of the available network.

· Ensure you press the “END” button on your mobile phone after every outgoing call conversation and after every incoming call conversation to avoid long duration charges.

· Please always activate your “KEYPAD LOCKED” when unit is not in use to avoid involuntary calls.

· Always check your dialing format before calling. For ease of calling back to the Philippines, you may wish to store “+63” for the Philippine Country code followed by your friends and family’s phone numbers. For Prepaid subscribers, please click here for the dialing procedures.

· As a member of the Bridge Mobile Alliance, you are entitled to special data rates when you roam within the member operators. For more info, check out www.bridgemobile.com.

· For more information on rates and available roaming partners in foreign countries, please contact Globe Telecom Customer Service.

QUICK and EASY Guide for Prepaid Roaming:

To use commands: text (keyword) and send to 2884.

CommandKeyword
To activate (Free of Charge)GROAM ON <startdate mm/dd/yyyy>
Ex. GROAM ON 06/01/2008
To extend*GROAM EXTEND <# of days>
Ex.: GROAM EXTEND 180
To request status*GROAM STATUS
To know if the country offers Prepaid International Roaming*GLIST <name of country>
Ex.: GLIST CANADA
To get more information*GROAM HELP
To de-activate (Free of charge if sent while in the Philippines and P25 if sent outside the Philippines)GROAM OFF
· These services have the following rates: P2.50 if sent while in the Philippines, P25 + P2.50 if sent outside the Philippines.

· A minimum balance of P80 is required to make and receive a call while roaming. A minimum balance of P25 is required to send a text message.

· As soon as you arrive in the Philippines, please be reminded to text GROAM OFF and send to 2884 so that the minimum balance as stated above for calling and texting will not apply.

 
Mobile Phones you can use while roaming:

· Different countries use different GSM frequencies. While most countries operate on the 900 MHz and 1800 MHz, there are countries that operate on the 1900 MHz frequency and require the use of a tri-band or 3G phone model. Please call our Customer Service Hotline +6327301000 via landline or 211 via mobile for more information.

· For Postpaid subscribers who do not have compatible handsets, there are available phones that can be rented at any Globe Business Center for a minimal fee to be charged to your monthly bill.

Traveling in the Philippines?

· Staying connected with your loved ones back home is just a few key strokes away with our affordable roaming rates, clear connections and nationwide coverage!

· So for your added convenience while traveling, choose Globe as your roaming partner now.

· Here’s how:

Step 1: ACTIVATE your roaming

· Go to the “Network Selection” setting on your mobile phone.

· Choose MANUAL, and select GLOBE.

Tips: Different handsets have different procedures in setting the network. Usually, it is found on the “Setting” Menu. Step 2: For HELP, you can call our 24/7 Customer Service Hotline: simply dial +6327301212 from your mobile When making calls and sending messages while roaming in the Philippines, simply use the International Number Format: "+" + country code + phone number.


Example: +6327301000 if landline or +639178000000 if mobile.
________________________________________________________________


Prepaid Roaming Rates and Zones
 

Zone 1                

Zone 1
Voice
Text
VAS
Outgoing
Php 60.00 per minute
Php 25.00 per message sent
Php 25.00 + my Globe Services Charge
Incoming
Php 60.00 per minute
FREE
FREE

Armenia
Australia
Austria
Azerbaijan
Bahrain
Bangladesh
Belgium
Bolivia
Bosnia & Herzegovina
Brazil
Brunei
Bulgaria
Cambodia
Chile
Colombia
Croatia
Cyprus
Czech Rep
Denmark
Egypt
Equatorial Guinea
Estonia
Finland
France
Gibraltar
Greece
Guernsey
Hong Kong
Hungary
Iceland
Indonesia
Ireland
Isle of Man
Ivory Coast
Japan
Jordan
Kuwait

Latvia
Lithuania
Luxembourg
Macau
Malaysia
Maldives
Mauritius
Mongolia
Morocco
Mozambique
Namibia
Netherlands
New Zealand
Norway
Oman
Pakistan

Poland
Portugal
Romania
Russia
Saudi Arabia
Senegal
Sierra Leone
Singapore
Slovak Rep
Slovenia
South Africa
Sri Lanka
Spain
Sweden
Switzerland
Taiwan
Tanzania
Thailand
Tunisia
Turkey
Uganda
Ukraine
Vietnam
Yemen
Serbia & Montenegro
(Yugolasvia)

Zone 2                

Zone 2
Voice
Text
VAS
Outgoing
Php 80.00 per minute
Php 25.00 per message sent
Php 25.00 + my Globe Services Charge
Incoming
Php 80.00 per minute
FREE
FREE

British Virgin Islands
China
Ecuador
Germany
Italy
Jamaica
Mexico
Nepal
SAIPAN
GUAM

South Korea
Trinidad & Tobago
United Kingdom
USA

Zone 3                

Zone 3
Voice
Text
VAS
Outgoing
Not allowed
Php 25.00 per message sent
Php 25.00 + my Globe Services Charge
Incoming
Php 100.00 per minute
FREE
FREE
United Arab Emirates / UAE
Belarus
Bermuda
Botswana
Canada
Dominican Republic
Faroe Islands
Georgia
Jersey
Kazakhstan
Kenya
Liechtenstein
Macedonia
Moldova
Seychelles
Uzbekistan
Zimbabwe

Zone 4                

Zone 4
Voice
Text
VAS
Outgoing
Php 120.00 per minute
Php 30.00 per message sent
Php 30.00 + my Globe Services Charge
Incoming
Php 120.00 per minute
FREE
FREE
Afghanistan
Algeria
Qatar
India


2 comments:

I have been visiting various blogs for international roaming costs. I have found your blog to be quite useful. Keep updating your blog with valuable information... Regards

im from dallas texas,, i visited my hometown in cebu last sept. 19,2012 and came back to dallas on jan.20.2013, before i left for cebu i bought a globe simcard to use as my communication to contact my friends and relatives, i been using it for more than 2 months there in cebu. When i left cebu i have managed the simcard to switch on the roaming before boarding the plane, and was confident by the time i reach dallas i can communicate my relatives and friends through text by just receiving their text. when i arrived home and just turn my celphone on ive notice that the signal from the antenna doesnt have any signal and the only thing i see below the antenna screen is the " for the emergency only" i'm so upset and dissapointed that i have told myself i should have bought a smart simcard, for i have been using the smart before and it do work. i was trying to surf here if theres anyway i can have an info so i can used the globe simcard which i have some friends number listed in it,,,i appreciate if u can help me on this matter. Jimz of dallas.

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